Support

Need a hand with CantoGo? Email us at contact@cantogoapp.com and we’ll get back to you. In the app, Settings, then Get Help, opens an email with details that help us find your account.

Restore a subscription

Reinstalled CantoGo or moved to a new phone? Sign in with the same account, then open Settings and tap Restore Purchases. Use the same Apple ID (iPhone) or Google account (Android) you subscribed with.

Cancel a subscription

Subscriptions are managed by Apple or Google, so you cancel them there:

iPhone: Settings, tap your name, then Subscriptions, then CantoGo, then Cancel Subscription.
Android: Google Play Store, tap your profile picture, then Payments & subscriptions, then Subscriptions, then CantoGo, then Cancel subscription.

You keep CantoGo Pro until the end of the period you’ve paid for. To cancel a free trial without being charged, cancel at least 24 hours before it ends. Refunds are handled by Apple or Google.

Forgot your password?

If you also use Apple (iPhone) or Google with the same email, sign in that way. Otherwise, email us from the address you signed up with and we’ll help you back in. If you sign in with Apple or Google, you don’t have a CantoGo password.

Speaking practice isn’t working

Make sure CantoGo can use the microphone: on iPhone, Settings, then CantoGo, then Microphone; on Android, Settings, then Apps, then CantoGo, then Permissions, then Microphone.
Practise somewhere quiet, hold the phone close and say each syllable clearly.
Scoring needs an internet connection.

Delete your account

In the app, open Settings and tap Delete Account. You can also request it from this website.